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We have a 30-day return policy -- please try out our products and if you find they do not spark joy for you, send them back within 30 days from the order date for a full refund or exchange.

To initiate your return, please contact us at help@konmari.com to receive a return label for free return shipping. Follow the instructions included with the return label to send the item(s) back to us. Please return your item/s in its original packaging. Once we have received your return we will notify you and process your refund to your credit card or original method of payment, or issue store credit  if you so prefer. Please allow 3-5 business days for this process to be completed.

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